Frequently Asked Questions

Everything you need to know about AI-powered image management

Getting Started

How does free discovery work?

Just paste any WordPress URL on our homepage. We'll instantly analyze your site and show you which images are replaceable - no signup, no credit card required. You'll see a visual preview of your site with all replaceable images highlighted. Hover over any image to see it highlighted in real-time.

Do I need to install anything on my WordPress site?

No plugin required! SafeWebEdit connects directly to your WordPress site using its built-in REST API. Just create a WordPress Application Password (Users → Profile → Application Passwords) and you're ready to update images.

What platforms do you support?

Currently, we support WordPress with full AI image generation and replacement. Our platform detection system also recognizes Shopify and Ghost sites. We're actively developing support for more platforms.

AI Features

What is AI image generation?

Our AI image generation lets you create professional images instantly. Click any image on your site, describe what you want, and our AI generates a high-quality replacement. Perfect for hero images, product photos, blog graphics, banners with text, promotional images, and more. Our AI can generate images with text embedded directly in them - perfect for marketing materials and social media graphics.

How does image swapping work?

Click any image in the Visual Editor, generate a new one with AI (or upload your own), then click "Swap Image". We automatically upload the new image to your WordPress media library and replace the old one in your page content. Changes go live instantly.

Can I swap any image on my site?

You can swap images that are part of your page content. Images in your theme, header, footer, or widgets cannot be swapped since they're not stored in page content. Our system validates which images are swappable before showing them.

AI Autopilot

What is AI Autopilot?

AI Autopilot automates seasonal image updates. Upload your promotional image once, and AI automatically schedules all future occurrences. Perfect for holiday banners, seasonal graphics, sale images, and annual promotional visuals.

What types of recurring events can AI Autopilot handle?

Any seasonal or recurring images. Daily special banners, weekly promotion graphics, monthly sale images, semester event visuals, annual holiday banners (Black Friday, Christmas, Valentine's Day), and one-time event images like product launches or conferences. AI detects the event type and schedules future image updates automatically.

Do I need to set this up every year?

No! Set up once, runs forever. AI calculates all future occurrences based on your event type. Upload your "Black Friday 2026" banner once, and AI automatically schedules it for 2027, 2028, 2029, and beyond. Same for any recurring images - daily, weekly, monthly, or annual.

How does image expiration work?

Images automatically deploy at the right time and expire after the event ends. After expiration, your site reverts to evergreen images. For example, your Black Friday banner goes live 7 days before the event and expires the day after. Zero manual intervention required.

Editing & Updates

How do I replace images on my site?

In the Visual Editor, click any image you want to replace. Upload a new image or generate one with AI. Changes save automatically to your WordPress site and go live instantly.

Do changes go live immediately?

Yes! All changes are published to your live site in real-time. You can preview before saving, but once you click save, it goes live immediately. No manual publishing or WordPress dashboard needed.

What if I make a mistake?

WordPress keeps version history of your pages, so you can always revert changes through your WordPress dashboard if needed. We recommend previewing changes before saving.

Security & Reliability

Is my WordPress login secure?

Yes. Your Application Passwords are encrypted with bank-level security and never stored in plain text. We only use them to make authenticated requests to your WordPress site via the official REST API. Your data never touches our servers except during active editing sessions. You can revoke the Application Password anytime from your WordPress dashboard (Users → Profile → Application Passwords) to instantly disable SafeWebEdit access.

What if something goes wrong?

We have comprehensive diagnostic logging that tracks every step of the update process. If an image replacement fails, you'll see exactly what went wrong. Our system validates all changes before applying them to your live site.

Do I need technical knowledge?

Not at all. SafeWebEdit is designed for business owners, marketers, and content creators. If you can point and click, you can edit your website. No HTML, CSS, or coding knowledge required.

Pricing & Plans

What's included in the free plan?

Free Discovery includes platform detection, zone discovery, and visual preview. You can see exactly which images are replaceable on your site before signing up. No credit card required.

What do I get with Pro?

Pro plan includes AI image generation, image replacement, unlimited sites, unlimited image updates, real-time updates, and priority support. You get the full Visual Editor experience with AI capabilities.

Can I cancel anytime?

Yes! Cancel anytime with no questions asked. Your access continues until the end of your billing period. No cancellation fees or hidden charges.

How many sites can I manage?

With Pro, you get unlimited sites. Add as many WordPress sites as you need and manage their images from one dashboard.

Still have questions?

Try free discovery or contact us - we're here to help

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